Build grounded agents with your context.

Easily connect an agent to your company documents, and every answer is grounded in your knowledge.

Instructions

  • Standing prompt the agent always follows
  • Set the task, tone and scope
  • Edit in one place, applies everywhere

Attached Indexes

  • The document collections it reads
  • Web, Verity or your own uploads
  • Answers stay inside what you attached

Guardrails

  • Rules on how it answers
  • Optional strict adherence to your documents
  • Every response checked before it ships
Attached indexes
  • Help Center
  • Billing Policy
  • Web
  • Product Docs
Instructions
Answer support questions from the help center. Escalate anything it does not cover.
Web
Verity
Search indexes
Suggested
Product Wiki
Release Notes

Support Macros
Pinned
Help Center
Billing Policy
Guardrails
Strict adherence
Unverified flag
Escalate on miss

Grounded answers off any agent.

Ask an agent a question and it answers from the indexes you attached, every citation opening to the source.

How a grounded answer behaves

Answers from your documents

Replies are grounded in the Indexes the agent reads, with the passage behind each citation.

The unverified flag

When nothing in the record supports an answer, the unverified flag marks the reply, so a guess never reads as a checked result.

Strict mode when you want it

Turn on strict adherence and the agent answers only from your documents or escalates, checked before delivery.

What teams build.

Support answering

Answers strictly from your help docs and escalates when they do not cover the question.

Annual plans refund within 30 days of renewal.

help/refunds.md · updated Aug 2026

Policy and compliance desk

Reads your current policy set and cites the clause behind every reply.

Expenses over 5,000 need two approvals before submission.

travel-policy.pdf · clause 3.1

Research assistant

Reads web, Verity and internal together and flags what it cannot verify.

Two competitors moved to usage-based pricing this quarter, both above your current plan.

web · pricing-model.xlsx

Illustrative compositions. Each agent runs on your own Indexes.

Set the rules once. Every answer off the agent follows them.